Why the low mark? The set up to my PC then with Avaya was extremely fast and simple. I always need to travel, while i driving i receive a lot phone call, since i used this product 3rd party can listen me with clear sound. The positives:
Finally, fixes my Bluetooth connectivity issues. Now you have to press VPA. I wouldnt recommend this bluetooth to anyone, for the price you would expect better quality!!! My phone is Sony Xperia X Performance and bluetooth range is also wow.. Also Google Voice commands using handsfree works totally great. [This review was collected as part of a promotion. I can travel with the headset without even carrying the case, so that's one less thing to worry about. I have challenges getting the devices to bounce between the PC and my phone but otherwise the quality of the sound and the features make this gadget indispensible. So far unimpressed and if I don't see an improvement in the operation I'll be returning it as defective. It allows me to talk all day without a charge. We started off great together. I totally loved each one. My company ordered this headset for me for use with Skype for Business as well as phone calls. 
I think the Voyager 5200 UC is a state-of-the-art modern miracle of technology and recommend it to everyone who can wear this style of headset "comfortably". Keep that conversation flowing the whole time, so you never miss a word. This next-level headset feels as good at the end of the day as it did at the start. The connection between the headset and base isn't as solid and fault tolerant as the Legend was. If they could fix that! I know other users, which also have the same problem, and they cannot get it fixed either. But this still is the best one ever! With four adaptive microphones and WindSmart technology, you never have to worry about it again. I've done the upgrade. The battery lasts a Long time but I'm not on the phone all day is say 1-2 hours a day love the carrying case the fact that it's also a charger is just a plus to me !! 
It does have some issues with call waiting from a second device. Comfortable, clear and functional headset which you can wear for hours if needed.
Mobility headset, I can bring it anywhere and work. I got a plantronic voyager, since the beginning can't used it as i want . Then all went perfectly. This is my 3rd or 4th Plantronics headset. Especially annoying when I have placed my phone back in my pocket and am in transit. Even if I was able to place calls through my iphone, they didn't hear me or I was not able to hear them. The sound has a matte reverb in the earpiece. Poly solutions provide excellent audio quality for both you and those on the other end of the call no matter your platform of choice. Also the BT dongle in the box provides high quality BT connections. No more sound when speaking. Download a Quick Reference Guide to Poly's UC Headsets. This after I bought an extra charger case too. I should have replaced with a jabra. This is a nuisance, therefore it only gets 4 stars. The Voyager 5200 Office and UC headset provides professional-grade sound, no matter where you take the call. I am a heavy user (>5 hours per day). Maybe the magnet is too strong now. Used together with an iPhone and Windows 10 PC over skype with great success, when need to switch calls. I purchased this item about 4yrs ago when the mic on my cell phone stopped working. [This review was collected as part of a promotion.]. People think I'm talking to myself. [This review was collected as part of a promotion.]. The mute button doubles as an 'OK Google' button and puts the power of Google at your fingertips - very useful. I actually hate headsets and have been at my current job for 6 years where everyone in my office wears one except myself. CDW, CDWG and PEOPLE WHO GET IT are registered trademarks of CDW LLC. The sound quality is good and the battery lasts a standard 8 hour day with an average of 30 or so calls a day ranging from 5 min. First, the software on the headset didn't keep pace with the phone updates. My clients say it's very clear. The charging case you can get with it really extends the life of battery without having to have it plugged in. I can only say that it is the most superior hands-free ever. Convenience of knowing battery power, talk time and portability are a plus. On my PC I have my Cisco IP Communicator for my office calls. It connects to my phone (Android) and PC without fail, and works flawlessly. Midway through the conversation my father asked me if I was on the road because it was late and he know I had a long drive - he said the sound was so crisp and clear he did not realize I was on the road. I have had mine for 2 years and work in an open concept call center. A very reliable product. I have had mine for over a year now and it works flawlessly. I am in a good position to review it and compare it to the previous iteration. Its ergonomic earpiece is designed to feel like it's barely there. After I received this device I can only think how I managed to work without it before :).
I did just update the firmware and hope that handles the problem. the pc connection works flawless and the hands-free features of answering calls and getting connected to Siri and Google Talk is wonderful. Contact us by filling out the information below. The old cradle (which is not compatible with the Voyager 5200 UC) was a lot easier to use. The old way was more intuitive and holding down the VPA button makes the headset move out of place as you can only use 2 fingers unlike holding the call button where you can hold the unit with all of your fingers. The sound quality is exactly what I need for work and leisure. You can buy others but that's a waste of money! I am using it in parallel usually with my mobile and my bluetooth DECT phone for my landline. The ear piece should adjust vertically to match how tall your ear is. I have a voip phone on my desktop (mac) and my iphone 6s sitting on my desk, when i pick up cals with my 6s the headset is dropping them constantly. It basically went beyond my expectations. Bought this headset a couple months ago it was fine at first, however when i hold a conversation with someone it echos. I was able to buy it as a NFR (Not for Resale) for testing purpose, but what shall i say, after some tests i kept it and i am using it for 2 yrs now. I purchased the 5200 series and am sure that it will split in the same place. The headset is a comfortable, powerful tool for all-day productivity. The price might be a bit steep for many. Bose speaker.
Third, and probably the one I just couldn't tolerate was that the earpiece, as much as it was hard to put in place, kept slipping out of my ear. The unit would pick up odd sounds like banjo playing random notes which cancelled out the voice of person I was talking to. I have had this product before, I lost it and had to have it again. The one thing I dont like is the volume. I am lost with out during a day. Sound quality is superb. None of these activities brought the intended effect. I purchased a Voyager 5200 less than 8 month ago for $199 and it started to have issues almost immediately. I should be able to unpause my PC media and be on the phone at the same time. Fit over the ear is Great! Why not a fifth star? Defiantly a good buy. It has a good battery life, it can last up to 6 hours using it actively, the only bad thing is that the ear buds are not as durable as they should, and I have only see them available at Amazon, Great for open-space office and continues meetings. Too much for a product that costs this much. This is not a hack but a necessity I recommend to everyone. My case does not charge by itself through USB, UNLESS the headset is docked. That is a total of 5 headsets of the Voyager line and now this one does not workwhich will bring me to my 6th headset!
Get the most out of your Poly device with Poly Lens app. It is very lightweight, sound quality is excellent and I just don't know anything how to make it better. First, it is quite fiddly to put the product on - it literally took me min. With WindSmart technology and four adaptive microphones, this headset eliminates disruptive background noise to ensure that the user's voice sounds clear and professional as they transition between environments, inside or out. When it comes to my workplace I tend to not spare any expense (and quite fairly this is one of the more expensive tools out there), so I decided to go for it. Constant pairing failures, bad sound quality, constant static. I love the desktop charger but it is no longer, I am using Voyager Legend in past and love the desktop charger so much althought the material of the headset is not durable. I told him about the headset and its features - especially the noise cancellation and speech processing. The voyager (and Legend as well) simply provide the best experience in bluetooth headsets. Weve got you covered. Volume Outstanding, Pairing & using setup application is Great! 
When you wear something all day, it needs to be comfortable. Good luck. It worked pretty flawlessly as I only had to do a hard reboot once. No one at Plantronics seems to know.
The product does look the business, but has some serious flaws. Very solid, needs better noise cancelling. location, time of day, laptop, connection type [laptop bluetooth or USB dongle that came with unit] in all these cases my calls will fade in and out so peers cannot hear me - some issue with the microphone, as I can hear them just fine. I've had a Legend most recently and I've had problems. Its technology is advanced and simple to use, my work needs to have two cell phones connected at the same time, it works perfectly, I interact between them, and I do not have problems with the interface, one phone is from the US and the other from Mexico. I have had to 5200 UC for almost 1 yr and the product and customer service is outstanding. The Plantronics Voyager 5200 UC Bluetooth Headset System makes it easier for users to make or receive calls and more. with WLAN on on IPHONE7+, but now also when WLAN is off, all other bluethooth headsets work with the iPhone great, everything is up2date. This product gives me freedom to be away from my desk and still take calls while answering emails and text messages. Usually i have my landline's Bluetooth and my business mobile Bluetooth activated, when i leave office, i activate Bluetooth on my private mobile, having both mobiles running on the headset. The person you are on the phone with gets a loud buzzing noise on their end as well. It takes a certain technique to pick it up. Wish volume would go up abit more but just not quite loud enough for me. Get the most out of your Poly devices. The new one dose the same thing. It is great to be able to just set the headset into the slot for a quick charge. If a headset cannot maintain a basic wireless connection, all other issues are irrelevant. The features and ease of use makes it a win in my book. The battery also lasts a very long time. I used the Voyager Legend UC for several years and was very happy with it but sadly the rubber neck got caught in my keys and ripped.
Also previously you would press VPA once and could tell it to pair. Very happy with the headset over all. Plantronics Hub desktop** version is available for Windows/Mac, mobile version offered on Android and iOS, Plantronics Manager Pro** suites:
Asset Management & Adoption
Call Quality & Analytics
Health & Safety
Amazon Alexa (easy access)
Tile (lost headset location). It switches nicely between music play and phone use when a call comes in and handles taking calls from both my Gear watch and my note8. once the audio delay gets too long it will disconnect from all devices, then reconnect. The Voyager 5200 does just that. disappointing. you wont regret it! Each time it gets that much better than the last. Ready to deploy a world-class communications solution? Now I have to constantly adjust the fit as I talk. I bought this earpiece to replace my previous Plantronics Voyager earpiece, and found it to be extremely easy to pair to my phone. Now you have to hold down the call button. Excellent design and quality. I really like the carrying / charging case - what an advantage. Quirks are on the older models and the 3200 series you would press and hold the call button to tell the phone to make a call. Excellent all around device. I have been using the Voyager 5200 UC for over a year for 2 to 3 days a week wearing it for up to 10 hours working from home. It picks up wind and also general background noise when I am not talking. I have a Savi as well, thought it was a great product, and this has it beat in spades. It lost the flexibility as I need to bring the case travel around but at the same time when I work in office, I need take out the case and plug and unplug the cable to the case everytime.
I have tried on various PC Windows and Mac computers, but then if I plug it in on a wall charger it doeshow can it be that the USB doesn't charge? The website description should say "In most cases, Work seamlessly across smartphones, laptops, tablets, and Bluetooth-enabled desk phones" because unless you are using the dongle, it doesnt work seamlessly with my polycom device and according to plantronics support "it can be a compatibility issue, using Built in Bluetooth (on my pc which is an Alienware Aurora R8) is not very reliable, it might be triggering multipoint and that is why this is happening. It is a shame that such a wonderful headset is marred by a charging case that has a poor, hard to use charging connection. 2nd Replacement and the case still gives me issues. Now if my phone isnt a foot away from my head set I cant hear a thing, the connection is horrible. working well on my mac with no issues, not sure if the usb plug in makes is a stronger connection but i bought this to work with phone too.
It charrged up. I cannot live without my bluetooth headset, so it is well worth the price to me personally. I love my Voyager 5200 UC so much that I bought a few to give as gifts! If you have the opportunity to try this product out in the store BEFORE purchase would be beneficial if you wear eye-glasses since it has a slight initial bulky-feel, behind the ear, when paired with the temples of glasses. It's very comfortable & easy to wear. All of the aforementioned issues are resolved. The best wireless headset available bar none, Tried them all and always come back. Maybe I'm lucky. The only nagging issue I have is that when my phone changes wifi next work the headset pauses(no sound can be heard for 3 seconds) and i miss parts of a conversation. Amazing!!! The ability to pair to two devices is a plus. didn't always pair when I need it (especially when receiving a call and it should have already paired). I am already afraid if another handset sent to me will be working. Just think about it Lhad to buy amazing last and works awesome, I have had close to a year after replacing a original Plantronics same style first release had it for 5 years replaced and this one works e en better hope it last just as long have my other one to a friend she is still using it never had any issues just replaced ear piece as needed amazing g. This product has great battery life and charges quickly. This works great and charges quickly. It also works like a dream with Ubuntu 16.04 what I use mainly at work. The Plantronics 5220 has got excellent call quality, is easy to use and is very comfortable. The sound quality from both the PC and iPhone are crystal clear. In addition to the above, at most i get 4.5 hr of talk time, the mute button sometimes wont keep the mic muted, it doesn't always make a connection when charging both in case and even worse in stand up closed case, and the stock eartips are not very comfortable (i bought the CHOCKALOTTA in ear buds, they feel a lot better). Sound quality is great, voice quality is great, battery life is very acceptable even with heavy use. I have to say slightly less comfortable, but you barely notice that. Second, 80% of the cases I tried to insert the eartip I got a horrible pain in my ear Does not perform as claimed. ], I had left headset in my jeans and ran it through the washer and dryer. I have been using it with the BT600 which works just fine and as it is paired with my Voyager Edge, UC8200 and voyager Focus, I clearly appreciate the functionality allowing me to use the same adapter for all headsets, which I use in different situations. I have since actually gotten rid of my actual telephone completely and use my headset only. ], I pre-ordered and got my 5200 with USB when it came available in Finland. [This review was collected as part of a promotion.]. I was hoping this would be fixed with a firmware update, but I've given up hope. Volume is great and so is the connection. E.g. I dont know if they will take my replacement back or not. Comfortable too. Sometimes in the line of work i do, i am on hold for long periods of time. The quality seems to pick up where the Legend series left off, the added microphone enhancing the quality of inbound/outbound communications, while also improving the device's ability to block out background noise. Unit will not always provide voice feedback (such as "Power On", "Volume Maximum", "Phone 1 connected", etc.). Once the case is fully charged, it can recharge your headset twice while on the go before needing connection to a charge cable providing up to 14 hours of talk time." I purchased it to use it at my home office. really dispointed by this product. I use it all day every day. I like the headset and it works well however noise canceling is not as good as previous version. Perfect! Love the new charger box too. Easy to place the headset on it, easy to pick it up. I am using a Galaxy S8 and a Blackberry classic on it.
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