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I bought an alphabet set that had two Qs instead of another letter. By continuing to browse the site you are agreeing to our use of cookies. My Cutting Pads are marking and bending when I use them. I confirm that I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. http://ladybugstamperscraftsite.blogspot.com/, Splitcoaststampers.com - the world's #1 papercrafting community, You're currently viewing Splitcoaststampers as a GUEST. I confirm that I am over 13 years of age and I am happy to receive all the latest Ellison Education content, including tutorials, lessons and inspiration, free downloads, news about competitions, sales and new products. You've been added to our mailing list. For more information see our. My Thinlits or Framelits or chemically-etched die is curved and is not cutting properly. All returned products must be accompanied by a copy of the original invoice or packing slip. Get 15% off when you join over 100,000 other crafters on the Sizzix mailing list! Click here to learn how we use cookies for a better browsing experience. To see details and download the warranty details for each type of die or embossing folder, please click here. It's completely normal for your Cutting Pads to become marked. They sent it back to me. Discover our latest must have Crafting Essentials. Can I use my machine to decorate food? This all depends on the type of die you are using. For the best experience on our site, be sure to turn on Javascript in your browser. You've been added to our mailing list. For more information see our. 25862 Commercentre Drive For anything urgent we ask that you contact us via telephone. I still need help, can I contact Sizzix support? You can join our incredible papercrafting community at. By continuing to browse the site you are agreeing to our use of cookies. Discover our latest must have Crafting Essentials! See our. Click here for Compatibility chart for Sizzix Accessories. 3D Textured Impressions Embossing Folders, Multi-Level Textured Impressions Embossing Folders. JavaScript seems to be disabled in your browser. As a matter of policy, BBB does not endorse any product, service or business. If you bought your machine directly from Sizzix, you can contact Customer Service.

Each of our machine types has a different form. We encourage you to use our online contact form on our website for any non-urgent matters, however please note that our response time can be up to 7 days due to Public Holidays impacting our Global Customer Services Team availability. Whether you want some advice on our products or an update on an order, were here to help. Is this normal? Sign up and receive exclusive discount coupons, sale access, competitions, latest product releases, video inspiration & loads more! |Verve| This warranty covers any manufacturing defects in your authentic Sizzix Big Shot machine. By continuing to browse the site you are agreeing to our use of cookies.

Click here to learn how we use cookies for a better browsing experience. All Rights Reserved. All Rights Reserved. Copyright Ellison 1996 - 2022. JavaScript seems to be disabled in your browser. 3D Textured Impressions Embossing Folders, Multi-Level Textured Impressions Embossing Folders. If your inquiry is related to an order, please include your order number details so we can quickly track down your order. resources| We also design a range of embossing folders to turn plain cardstock into an embossed, textured masterpiece. When I received my order one of the dies would not cut all the way through. At least they were willing to work with me in getting things solved, as they should since it was their errors. Copyright Ellison 1996 - 2022. What is the thickest metal that can be embossed? For more information see our privacy policy. The sandwich type used is dependent on the type of die being used and the material. Check out this video to help you care for your Cutting Pads and expand their lifespan! 3D Textured Impressions Embossing Folders, Multi-Level Textured Impressions Embossing Folders.

sizzix Use of this Web site constitutes acceptance of the Splitcoaststampers.com Terms of Use, Rules, Privacy Policy, and Cookie Policy. How BBB Processes Complaints and Reviews. Our Making Essentials range helps makers bring ideas to life with a comprehensive selection of materials and supplies designed to support a wide range of making activities. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Yes this is completely normal and is simply the sound of the die cutting your paper and the Cutting Pads absorbing the pressure of the machine. You've been added to our mailing list. Sizzix cannot advise on how to use these dies in Sizzix machines. You've been added to our mailing list. Sign up and receive exclusive discount coupons, sale access, competitions, latest product releases, video inspiration & loads more! What the lady does, is go to the website of the co. that is having a sale and when she verifies the sale, you get the sale price. Get the Weekly Inkling newsletter What can I do? All Rights Reserved. For the best experience on our site, be sure to turn on Javascript in your browser. You can purchase replacement Cutting Pads from your local Sizzix Authorized Retailer or from the Sizzix website. BBB is here to help. Will this affect the rollers or the pressure of the machine? Sign up and receive exclusive discount coupons, sale access, competitions, latest product releases, video inspiration & loads more! For the best experience on our site, be sure to turn on Javascript in your browser. The maximum recommended paper weight for use with wafer-thin dies, depending on design and intricacy of the die, is approximately 66lb cardstock (300gsm). To see which dies you can cut with each material, take a look here. You can also find instructions for your product here. I confirm that I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. All Rights Reserved. Copyright Ellison 1996 - 2022. My cardstock or paper sticks in the die. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Why am I getting an invalid message when registering a Machine? Sizzix products are not designed for use with food of any kind. Well guide you through the process. I confirm I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. I confirm I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. Our line of products includes a wide range of different die-cutting machines, supported by an extensive and innovative collection of dies. (Outside of the USA) What accessories can I use in my machine? Returns to Sizzix.com must be initiated within 30 days of receipt of product. For more information see our privacy policy. tj@E Our brand brings special moments to life. I need replacement parts for my machine, such as feet or screws. For the best experience on our site, be sure to turn on Javascript in your browser. Ellison Customer Service Available in a range of sizes and capabilities, the family of machines are manufactured to be reliable, with durable, high-quality components that last cut after cut. We have support videos to show this in action for your reassurance. For the best experience on our site, be sure to turn on Javascript in your browser. If all of the above are checked and corrected, and an invalid message is still showing, please contact Customer Service here. I have the Accucut system which I could recommend, because I love the machine, but their customer service is worse, much worse than Sizzix. I don't think I've ever bought directly from Sizzix. Can I purchase these? Get 15% off when you join over 100,000 other crafters on the Sizzix mailing list! You can also use our Release Sheets to get effective removal of die-cut shapes. You can submit a request using the Contact Us form here. I had a problem with one of mine and they told me to keep that one and they'd ship out another one at their expense. I could have broken it open myself! Copyright Ellison 1996 - 2022. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. For more information see our privacy policy. Be sure to check your inbox for 15% off your order! You've been added to our mailing list. Be sure to check your inbox for 15% off your order! Products must be in new, unused, resellable condition with original packaging. contact us| Get 15% off when you join over 100,000 other crafters on the Sizzix mailing list! Please refer to our warranty pages or contact Customer Service. This website uses cookies. Click here to learn how we use cookies for a better browsing experience. My machine is making a cracking noise, is it broken? Click here to learn how we use cookies for a better browsing experience. Be sure to check your email for a special treat. Sizzix does not recommend using and cannot advise on the use third party (competitor) accessories with Sizzix Machines. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. For the best experience on our site, be sure to turn on Javascript in your browser. Please refrain from duplicating your requests as this could result in your inquiry taking longer to respond to. By continuing to browse the site you are agreeing to our use of cookies. Do not sell my personal information. They told me to check ***** Now I am stuck with an expensive die cutting machine I cannot use properly. seas taylored expressions stamp

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